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If members understand the full impact of your data request, their privacy concerns should be alleviated.Let members know you don’t take the security of their data lightly. Talk about your association’s security prevention and awareness practices.When your customers disclose their personal and financial information to you, they’re taking a leap of faith that you won’t lose, abuse or otherwise mess with it -- accidentally or not.Your customers don’t want you to spam them every two minutes, hawk their info to third parties or, worse, expose it to cyber attackers.Associations ask members for information when they join, but are you updating that information?Members’ jobs, needs, and interests change over time so their data should too. Find opportunities throughout the membership journey to ask for new information.Collecting customer data has been notoriously loaded with a tangle of privacy pitfalls.
Here are six principles to keep in mind while making plans to collect and update member data.Account owners automatically receive text and email alerts.If you share an account with others, all account members will receive at least a text alert.To create or change a My Verizon alert, read "Can I receive alerts about my minutes, text messaging or data usage? You can check your prorated allowance on the My Usage page in My Verizon.Your allowance will only be prorated in the same bill cycle as the transaction, and you'll have a full data allowance in the next bill cycle. During times of congestion, your data may be temporarily slower than other traffic (only after 22 GB/line per month on Beyond Unlimited, or 75 GB/line per month on Above Unlimited). Mobile hotspot/tethering reduced to speeds up to 600 Kbps (only after 15 GB/month on Beyond Unlimited, or 20 GB/month on Above Unlimited); domestic data roaming at 2G speeds; int'l data reduced to 2G speeds after 0.5 GB/day (on Go Unlimited, Beyond Unlimited and Above Unlimited).